Digital platform consultation desk for app developers

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As an initiative related to the Act on Improving Transparency and Fairness of Digital Platforms, which takes necessary measures to ensure transparency and fairness in transactions between digital platform operators and digital platform users, we have established a consultation service to provide consultation to businesses using digital platforms and support them in resolving their issues.

Online Seminar Announcement

Online SeminarThursday, March 28, 2024 1:30pm–3:30pm

DPCD Seminar: “Commentary on the EU Digital Markets Act (DMA): Examining Japan's Digital Platform Regulations Amidst Confusion Surrounding Their Enforcement”
Participation Fee: No Charge

The EU Digital Markets Act (DMA) has been enacted in Europe to oblige regulated businesses designated under the Act to comply with the Act in their designated platform business operations.
In Europe, various discussions have arisen regarding the designation of regulated businesses and services and the specific content of the regulations. It is important to understand the key points of these discussions when considering how to regulate platforms in Japan.
In this seminar, we will briefly explain the content of the DMA, introduce recent discussions on the implementation of the law, and explore the implications for digital platform regulation in Japan.
In addition, a speaker from South Korea's ONE store will present the platform's state of operations as the second largest app store in South Korea (20% market share).
Members of the Digital Platform Consultation Desk (DPCD) will introduce the details of the rules for developers and the latest overseas information on lawsuits and other issues that app providers should be aware of.
Note: ONE store is an app store established jointly by South Korean telecommunications providers and other entities in 2016. Currently accounting for 20% of the market share in South Korea, the platform is now expanding overseas.

What is the Digital platform consultation desk?

As one of the initiatives to ensure the effective implementation of the law on transparency in transactions, this is a contact point for businesses (businesses opening stores, developers, etc.) that use digital platforms to receive free consultation within the range that can be handled by us in Japan and advice from specialized consultants on issues related to transactions.
Digital Platform Consultation Desk for app developers(PDF) pdf-icon

Main Support Services

Etc.

The Ministry of Economy, Trade and Industry aims to improve the transaction environment by identifying common issues in transactions based on the experience of businesses heard through the consultation service and sharing them among the parties concerned.

Digital platform consultation desk
(For app developers)

Mobile Content Forum

Available Hours:
Weekdays 9:00am–12:00pm, 1:00pm–5:00pm
(excluding Saturdays, Sundays and public holidays)
Contact:
Phone:0120-535-366
FAX:03-6456-2956
E-MAIL:
* Please contact us with the name of your business, the name of the app, the matters you wish to discuss (matters related to platforms), and your reply address (name of the person in charge and e-mail address).

Digital platform consultation desk
(For Businesses Using Online Malls)

Public Interest Incorporated Association: Japan Direct Marketing Association

Contact: Please contact us from the following website.

(https://www.online-mall.meti.go.jp/)

Digital platform consultation desk
(for digital advertising users)

Contact: Please contact us from the following website.

(https://digi-ad.meti.go.jp/)

* Regarding protection of personal information

The Japan Direct Marketing Association and the Mobile Content Forum have been commissioned by the Ministry of Economy, Trade and Industry to establish a Digital platform consultation desk.
Personal information will be handled appropriately in accordance with the personal information protection policy of the Ministry of Economy, Trade and Industry, and will be used only for the purpose of carrying out the commissioned service.

Related Links

Digital Platforms (METI)
(https://www.meti.go.jp/english/policy/mono_info_service/information_economy/digital_platforms/index.html)
Evaluation on Transparency and Fairness of Specified Digital Platforms Compiled
(https://www.meti.go.jp/english/press/2022/1222_003.html)
Cabinet Decisions Made on Two Cabinet Orders for the Act on Improving Transparency and Fairness of Digital Platforms (METI)
(https://www.meti.go.jp/english/press/2021/0126_003.html)
Cabinet Decision on the Bill for the Act on Improving Transparency and Fairness of Digital Platforms (METI)
(https://www.meti.go.jp/english/press/2020/0218_002.html)
Headquarters for Digital Market Competition (Cabinet Secretariat)
(https://www.kantei.go.jp/jp/singi/digitalmarket/index_e.html)

DPCD Seminars

Ministry of Economy, Trade and Industry, MCF, and Google Joint Briefing on the Act on Improving Transparency and Fairness of Digital Platforms and Related Measures(This seminar has ended)
(https://www.app-developers.meti.go.jp/announcement_01/)
EU-Japan Joint Seminar (This seminar has ended)
(https://www.app-developers.meti.go.jp/announcement_02/)
Seminar on the Latest Topics and Regulations Concerning App Developer Agreements that App Developers Need to Know (This seminar has ended)
(https://www.app-developers.meti.go.jp/announcement_03/)
Seminar on the operation of the Act on Improving Transparency and Fairness of Digital Platforms (voices of app store users and issues discussed at the monitoring meeting) and what app store operators should know about domestic and international legal systems, legal procedures, changes in terms and conditions, etc. (This seminar has ended)
(https://www.app-developers.meti.go.jp/announcement_04/)
Seminar to introduce Google Play's latest initiatives and consultation service (DPCD) activities (This seminar has ended)
(https://www.app-developers.meti.go.jp/announcement_05/)
Seminar on "Operation of the Act on Improving Transparency and Fairness of Digital Platforms - Focusing on the contents of the Minister's evaluation" (This seminar has ended)
(https://www.app-developers.meti.go.jp/announcement_06/)
Joint seminar by Apple representatives on settings in App Store distribution and introduction of DPCD's activities (This seminar has ended)
(https://www.app-developers.meti.go.jp/announcement_07/)
"The Latest Trends in Developer Agreements that App Businesses Should Be Aware of and the External Transmission Discipline of the Revised Telecommunications Business Law" (seminar ended)
(https://www.app-developers.meti.go.jp/announcement_08/)
"Implementation of the Transparency Act: Focusing on the Content of Ministry Evaluations" (seminar ended)
(https://www.app-developers.meti.go.jp/announcement_09/)